Patient Representative

                 Patient Representative

Duties and Responsibilities:

   Patient Representatives work for healthcare administrators to address the concerns and special needs of patients and their families. They evaluate patient satisfaction, investigate complaints, collect information about patient dissatisfaction, work with departments to resolve patient problems, and educate staff. Patient representative work in hospitals, nursing homes, other long-term care facilities, and in public health agencies.

Salary:

$20,000-$40,000

Education:

   Students should take challenging high school courses in business, science, math, and English. Requirements differ, but most employers prefer college graduates with background in health or social services. Experience or course work in conflict resolution is also valued.